02 – Customers Should Not Be First

02 – Customers Should Not Be First

  I fell for the old adage that “The Customer Is Always Right.”  Now, many years later and significant time spent pondering how to handle customers, I think there a much better way. Rather than focus on the customer, a focus on the employee will pay...

01 – Customized Employment

While I don’t hang out at fancy, schmancy restaurants, I am aware of the Prix Fixe menus at these nose sniffing places. The chef determines they know what is best for a meal and I, as a diner, will take whatever they serve. I had enough of that as a child. ...
118 – Remote Home Office – Workspace

118 – Remote Home Office – Workspace

Now that hundreds of thousands of employees are forced to work at home, we need power moves for great success. If you have read any of my previous posts on remote work, you will realize what a fan I am of that method of working! Remote work has problems but it is...
117 – Remote Work Power Moves

117 – Remote Work Power Moves

Now that hundreds of thousands of employees are forced to work at home, we need power moves for great success. If you have read any of my previous posts on remote work, you will realize what a fan I am of that method of working! Remote work has problems but it is...
116 – Making Remote Work Successful

116 – Making Remote Work Successful

Hundreds of thousands of employees are now required to work remote.  This is a tectonic shift of how we work and there are going to be problems. Having spent more than a decade working full or part time remote and through trial and error (many errors!), I have found...